Changes to Email Access

In our ongoing effort to increase the stability and security of our mail server, we will be making some changes to how email is accessed on domains hosted at One Link. When accessing email via Webmail, POP, or IMAP you will need to use your full email address (both your user and domain) as the username. For Webmail, use your full email address (user@yourdomain.com). For POP or IMAP, your username would be your full email address, and the servername should be your domain plus "mail." in front (e.g. mail.yourdomain.com). This also applies to the armourtech.com, onelink.ca, and prcn.org domains.

For examples below user will be "janedoe" with a password of "SecretSecret"

With Outlook, Outlook Express, Mozilla, Thunderbird, Apple Mail, Pegasus and most other mail clients:

In the sections where one defines the POP or IMAP username and password, you should use the following:

Username: janedoe@yourdomain.com
Password: SecretSecret
Servername: mail.yourdomain.com

With Netscape Mail client:

Netscape Mail client, it unfortunately strips anything after an ‘@’ sign. So to fool it, you have to use janedoe%yourdomain.com

We will interpret the percentage (%) sign the same way as an (@) sign, but Netscape Mail will consider it as part of the whole username, thus fooling it.

Note that you can use the (%) sign with all the other mail clients mentioned above, and it will still work.

With Eudora & Eudora light:

Eudora is a special case because it asks for the "POP3 Account" and wants the whole POP3 address right away. This works fine for "real" domains with IP addresses, but it doesn't work at all for virtual domains.

Here is a work around solution:

Put janedoe%yourdomain.com@mail.yourdomain.com instead. What happens is Eudora will use what is after the (@) sign and use it as the reference to access the POP3 server. Then, it'll pass the whole janedoe%yourdomain.com as the username.